Terms and Conditions

1. Acceptance of Terms By accessing or using the services provided by Abhinandhan Pvt Ltd (referred to as "the Company"), including but not limited to visiting our website, making purchases, or contacting us through any means, you agree to abide by the following terms and conditions. 2. Description of Services Abhinandhan Pvt Ltd operates as a grocery store, providing various products for sale to consumers. Our services include but are not limited to the sale of groceries, delivery services, and customer support. 3. Ordering and Delivery a. Orders: Customers can place orders through our website, mobile application, or by contacting our customer support team. b. Delivery: We aim to deliver orders in a timely manner to the address provided by the customer. However, delivery times may vary depending on factors such as location and availability of products. c. Delivery Charges: Delivery charges may apply to orders below a certain amount or based on the delivery location. These charges will be communicated to the customer before finalizing the order. d. Order Modifications and Cancellations: Customers can modify or cancel their orders within a specified timeframe, as communicated on our platform. Refunds for cancelled orders will be processed according to our refund policy. 4. Product Availability and Quality a. Availability: We strive to maintain accurate stock levels on our platform, but availability of products may vary and cannot be guaranteed. b. Substitutions: In the event that a product is unavailable, we may offer a suitable substitute with the customer's consent or provide a refund for the unavailable item. c. Quality: We ensure that all products sold meet our quality standards. Customers are encouraged to inspect products upon delivery and report any issues to our customer support team. 5. Pricing and Payments a. Pricing: Prices for products and services are displayed on our platform and are subject to change without prior notice. Any applicable taxes or fees will be included in the final price. b. Payment Methods: We accept various payment methods, including but not limited to credit/debit cards, online payment gateways, and cash on delivery (where available). c. Payment Security: We employ industry-standard security measures to protect customer payment information. However, we cannot guarantee absolute security and advise customers to exercise caution when making online payments. 6. Customer Responsibilities a. Accuracy of Information: Customers are responsible for providing accurate and up-to-date information when placing orders, including delivery addresses and contact details. b. Compliance with Laws: Customers are expected to comply with all applicable laws and regulations when using our services, including those related to the purchase and consumption of goods. 7. Intellectual Property All content and materials provided by Abhinandhan Pvt Ltd, including but not limited to logos, trademarks, and website content, are the intellectual property of the Company and may not be used or reproduced without prior written permission. 8. Limitation of Liability In no event shall Abhinandhan Pvt Ltd be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services, including but not limited to procurement of substitute goods or services, loss of profits, or loss of data. 9. Governing Law These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in India. 10. Changes to Terms Abhinandhan Pvt Ltd reserves the right to modify or update these terms and conditions at any time without prior notice. Continued use of our services after any such changes shall constitute your consent to such changes. By using the services provided by Abhinandhan Pvt Ltd, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services. For any questions or concerns regarding these terms, please contact us at support@abhinandhan.com or call us at +91 74060 52333.