Refund Policy
At Abhinandhan Pvt Ltd, we strive to provide the best possible shopping experience for our customers. We understand that there may be circumstances where you need to return a product and request a refund. This Refund Policy outlines the terms and conditions governing refunds for purchases made through our services. 1. Eligibility for Refunds a. Damaged or Defective Products: If you receive a product that is damaged, defective, or not as described, you may be eligible for a refund. Please contact our customer support team within [X] days of receiving the product to initiate the refund process. b. Incorrect Orders: In the event that you receive an incorrect order, please notify us immediately. We will arrange for the return of the incorrect items and issue a refund or replacement as per your preference. c. Order Cancellation: You may cancel your order and request a refund before it is dispatched for delivery. Once the order has been dispatched, our standard return policy will apply. 2. Refund Process a. Verification: Our team will review your request and verify eligibility for a refund based on our refund policy. b. Return of Products: If applicable, you may be required to return the product(s) in their original condition and packaging. Return shipping costs may be covered by us or reimbursed to you, depending on the reason for the return. c. Refund Issuance: Upon approval of your refund request and receipt of the returned product(s), we will initiate the refund to your original method of payment. Refunds are typically processed within [X] business days, but processing times may vary depending on your payment provider. 3. Non-Refundable Items a. Perishable Goods: Due to the nature of perishable goods, we do not accept returns or offer refunds for items such as fresh produce, dairy products, and frozen foods, unless they are damaged or defective upon arrival. b. Digital Products: We do not offer refunds for digital products, including gift cards, vouchers, or downloadable content, once they have been purchased and delivered. 4. Contact Us If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact our customer support team at support@abhinandhan.com. We are here to help resolve any issues and ensure your satisfaction with our services. 5. Changes to Refund Policy Abhinandhan Pvt Ltd reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Refund Policy on our website. By making a purchase through our services, you acknowledge that you have read, understood, and agree to abide by this Refund Policy.